Hello, 

 

I'm one of the many who are experiencing frustration dealing with my laptop being repaired through Geek Squad. I was given a time of repair, and it has since exceeded that by a large amount. Every time I go to speak with Geek Squad, I am given no information on when my computer will be delivered, or even if it's being worked on at all. Starting to lose faith in Geek Squad and am considering taking my business elsewhere in the future.

 

If you're reading this to consider using Geek Squad as a repair solution: if you have to ship your item out to their repair facility, please consider other companies.

 

Looking forward to speaking to a customer support specialist about this issue.

Hello, some months ago, my laptop suddenly shouted down, and there was no way I could fix it on my own. I searched for pc repair near me, and I found these cool and responsible guys. My first option was Geek Squad, but after reading some reviews, I decided it's safe to look for a better option. I'm glad I didn't choose them since these guys repaired my computer in less than a week, and the price was also pretty affordable. If you still need a recommendation, you can ask them for help, and I'm sure you'll love how they work.