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Remember more than a year ago, how you slammed me about being a ghost writer when I shared my experiences. Now you understand what I went through. Not laughing at your misery, cos I totally understand the shoddy work done by their subcons and how the ID don't supervised their subcons. There are a few hollow tiles in my house and they chipped 2 kitchen floor tiles. When I asked the ID to redo them, the excuse he gave for not re-doing it is that when the subcon take out the hollow tiles or replace the chipped tiles, it would affect the tiles surrounding the tile they have to remove. So what is the use of the ID ordering so many extra tiles (think I still have 4 packs of each tiles still sitting in my storeroom)? The wiring for my alter table had burnt out so many times (the bulbs even burst) and I had to get their electrician to come to replace. In the end I got an external electrician to solve the problem. I don't even want to talk about their capentry work which will make me boils. Waiting for a few more years and I will definitely do a re-renovation. Oh! The a few pieces of the skirting tiles in my living room came out 2 years back. I didn't bother to call them, just DIY cos I don't want to deal with them any more. It is my luck to deal with that particular ID and I had to do a rush job at that time of my renovation. Learnt a tiring and valuable lesson.