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You are full of **** Andy - Im a paying customer and you were 3 hrs late for my job. You under quoted me and over charged me (1.5 trucks vs 3.5 trucks. Your guys broke my furniture and were dishonest about it. You were barely able to finish your job (becoz u were 3 hrs late). If it wasn't for my pleading with my condo mgmt - u would have never finished the job. U also under estimated my requirements for hanging clothes.....and u had the nerve to swear at me when I complaint . Worst removalist ever experienced. DO NOT TRUST THIS DIRTY CHEAT

Thanks for enlightening us Zee. I don't know u - but as an ex-customer of Superior Movers I can vouch independently that u are being truthful as this happened to me (as a paying customer). Unfortunately I used Superior Movers in Sept this year for a move and I was quoted 1.5 - 2 trucks by that fat dirty cheat ANDY TAN but ended up paying for 3.5 trucks. So to get it wrong by that much he must be either cheating me/ mis-quoted on purpose/ or he must be really **** at his job.....(he clearly cheated me as I was too busy on the day to supervise both ends). To make things worst, I had a lot of clothes on hangers to be moved and I specifically asked him if he would provide the 'clothes hanger' moving boxes. He said "no worries" we give u moving racks on the day". On the actual date of the move he only had 2 'clothes hanger' moving racks (which was clearly not enough) and he refused to do another 'run', arguing that he warned me already when its his job to assess my requirements! To make things worst his guys cracked one of my picture frames (they just put a label on it to say it was cracked - it was definitely NOT cracked when I had prepared all the items there that day. They also broke my daughter's toy wooden kitchen. My mistake was to fall for his cheap quote. U have been WARNED!!!! DO NOT USE SUPERIOR REMOVALS THESE DIRTY CHEATS. Its people like Andy Tan that give honest Singaporeans a bad name.

Have a read on this, http://moving.about.com/od/hiringamovingcompan1/bb/beforeyouhire.htm I suggest you try on some price comparison site, such as Kaodim Singapore. Price comparison site would provide quotes from different service providers. By this, you would get a better idea on movers provider's job scope and their price. Good luck

First and foremost, i would like to tell the readers here that Mr Andy Tan just texted me full of vulgarities asking me to take this post down about his company. Not just at Renotalk but other Forums too. He was also threatening me that he is going to sue me if the posts are not taken down by tomorrow. And as for the reply from 'Mr Andy Tan', i do believe this is not your typing behind that computer due to your poor constructive language skills. Knowing the actual person behind the company, i know for a fact that his English is bad. Some sort of like a poor, uneducated barbarian. I believe this to be the typing of your sinlings or your daughter. Anyway, this is no 'hate motivated plan' of mine to ruin the image of your company. What im speaking is just the truth to create an awareness to the readers regarding the unfair practices that your company had. Please do be honest to yourself once in awhile. It was not the truth that you are the one who let me go. The actual fact is that you and my colleagues already knew that i was already planning on moving on and looking for other jobs. Why dont you tell the whole world the truth that it was you who is going to offer me a full time job upon finding out from a colleague of mine that i was planning on leaving for a search of full time job. Its no use hiding the truth from the readers here and making up inconceivable lies about me to save the company's reputable image. You know that i have been a huge asset to your company and you want to keep me around for long. The unexpected betrayal by me which has led to this post certainly upset you, therefore, making you be so defensive about your company. I have contacts of different perspective customers of yours that thinks i work in a professional manner and that my customer service was excellent. Every job that i have done for you, i never fail to take pictures of the order form so thats where the contacts came from. So, its quite odd isnt it, coming from you stating that i am aggresive when its actually you who always start fight with your customer. I may work for you for a long time now but it has always been me trying to calm customers down due to your unfair practices. You may be the owner of your own company but if you treat your customers as badly as stated, they will cease to call you for their next move. While my reason is genuine to let people know about your company's practices, i bear no grudges against you or anyone else. In fact, ive always been happy to have been working with great colleagues. Its the lies that i have to tell almost everyday working to cover up for you that makes working unpleasant for me. Im a man of integrity and that is something that you lack alot and i dont like to be a part of these scheme to scam people as i work. And that my friend, is the reason i left the company. If i have been upholding my personal vendette and grudges against you, i would have already reveal to your existing customer whenever you have the chance to deceive them at that point of time. Oops, im sorry. Actually, me and some of your workers already did that to some of your customers at some occasion. Some customers are really nice to us that we just dont have the heart to deceive them. So at some occasion when you ask of me and my colleagues to make their items fit in more than one lorry, we actually did. But when you are not around with us, we charged the customer as one lorry even their items uses up more than one lorry and that is because that first lorry, we didnt stack as high. Trust me, Mr Andy Tan, it is not just me who feels this way. Some of my colleagues who still are presently working for you also feels that way too I have a Diploma and i have learn some social and legal issues and i know for a fact that you cant sue me for telling people the truth. So be it as may, i wish you all the best in whatever you are pursuing and i hope you learn to be mature as your almost twice my age.

Hi, i am Zee and i am a mover specialist. I have been working with a lot of different transportation companies be it local move and international move like Allied Pickfords, K.C Dat, Alliance Movers, Elite Movers, Superior Movers and Akhbar Movers. Out of all these companies, i've been sticking with Superior Movers for a long time because the company is based in Yishun, Singapore and its most convenient for me as i reside around the area too. Throughout my course of work with Superior Movers, i have had my ups and downs with the company. So im here to raise an awareness to the public regarding this company's good and bad qualities before anyone makes a decision that could be either beneficial or even worst encounter for them. The good thing about us is that we are very fast because every workers are on the ball and have their different lives to live so all of us workers have a ' the faster you do your work, the faster you go home ' mentality and our customer service is quite good because the supervisor is friendly and interacts with most of the client well. However, behind that fast pace and good customer service skills that the workers have, there is a big, fat, cheating, manipulating boss who is always there to put money ahead of everything name Andy Tan. Usually, when we do small jobs meaning if its a job that requires one lorry full load or lesser, the boss will not be around. If there is a job that requires more than that, most of the time he will be around to supervise. How and why did he supervise? It is because thats a good opportunity for him to cheat clients into paying him more money than he actually quoted them for the move. Usually, when he quoted a customer, he will just tell them what they actually want to hear in terms of price and the lorry needed to move all their items. Customer will definitely agree when they hear that all their items can occupy just ONE lorry and the fixed price per lorry that they have to pay but what they dont know is that all that are just lies. On the actual day of the moving itself, if the items cant fit into one lorry, what choices does the customer has? Imagine if you already have half your belongings already loaded up in one lorry, would you leave the other half at home to move other time or just take another lorry? Of course, you would have no choice but to take another lorry too. And when you need that additional lorry, Andy is always there with the lorry because on this occasion that theres a chance to manipulate a customer, he will always release two, three lorry to the same place to standby. Now, some of you will be asking whether these clients retaliated. Of course, they do. Everyone always fight for their rights. But, when they do, Andy usually will put up a disappearences act and ask his supervisor to handle. Calls made to him will be ignored. However, if the case gets out of hand, then he will finally step up and show his face to the client and twist their words around in a manipulating and deceitful manner. If the is a need to get violent, he is one who will never backs down from it. If those customer really insist on wanting only one lorry and requires us to just load their big items only, then Andy will show his displease by throwing tantrum and handle the clients items with carelessness and drop them purposely and tell the workers to ignore the clients' request and just load up whatever that is around us. That is how he played his part being the owner of the company. The other only time he will ever show his face around customer is when the job is done and he wants to collect the payment. If you think that i'm done, i'm sorry but that is not all. I'm not done with some of his 'responsibilities'. Earlier when i mention his disappearing act of not showing his face around customer unless things get out of hand, now, i'm going to reveal what he does when he wasnt around the customer. If its a job from HDB or condos, he will be at ground floor, supervising the workers on how to stack the items. Different company have different ways of stacks. For Superior Mover, we stacks the boxes and loose items on a trolley as high as 1.7m ( average human height ) and we use the shrink wrap to hold the items firmly with the trolley and when we stack, we just load up with the trolley. Our lorry is 3.3m. So there is an amount of spaces at the top even when we load up those respective trolleys. One lorry, we estimate about 15 trolleys to make a full load and usually when Andy is not around, we use that empty spaces at the top to put non-heavy items like small mattress or dining chairs or even some loose items and the top to fill up the space. However, when Andy is around, he will ask us to leave it empty and at the end when almost all 15 trolleys are up, he will instruct us to cover it up by putting a king or queen mattress to block client's view from seeing what is inside and to cover up the empty spaces. Therefore, by doing so, customers will be left with no choice but to take more lorries. From 350 to 400 per trip that clients have to pay from what Andy quote, usually, they will end up paying 750-800 or 1150-1200. The reason i reveal the nature of Superior Movers wrongdoings is because i feel sorry for being a part of this horrible boss' scheme and at the same time, by obliging to Andy's style of work, the workers and sufferring as we have to do more work and initially when we could have done it the 'short-cut way' and efficient way. Lastly, i will give you an example of a chinese doctor who got cheated by Andy who i feel most sorry for. The doctor lives in a 3 storey terrace house with a basement. Andy quote him 1 lorry for $480, if I'm not wrong because theres staircarry involved and he quoted the doctor for 1 1/2 lorry. But in the end, the doctor have to pay up for 5 lorry full. However, there is one more agenda hiding behind this. There were 4 superior mover lorries present at that time and in reality, we loaded up 4 lorries. Andy sees that this is a good opportunity for him to earn more money due to the client's soft and good hearted nature, he lied to the client saying that we have 5 lorries and all 5 of them are full when we only have 4. The way he does it is because terrace house usually is cramp and we cant park all 4 lorries together so all the lorries have to be park far ahead from each other and customer dont even know how many lorries were present. That is how my employer, Andy cheats off his customers. I strongly feel sorry for the doctor because he paid more than $2000 that day for the house move. Not only him, but to other clients too that has been ripped off by Superior Movers. Honestly, we have quality movers working here but its the bad boss that makes the company look bad. Maybe some of our clients know about this and maybe some might get a shock upon reading. Whatever the outcome, i just want to apologise on behalf of Superior Movers workers as we all feel bad for what we are instructed to do. Thanks.

Items to move 150 carton boxes (put a deposit of $150 for 150 boxes which was unprecedented); hall (2 tables, 8 chairs, 8 plastic stools, 1 chaise lounge, 2 storage cabinets. Samla and Slugis boxes); bedrooms (side cabinet, drawer cabinet, bedside cabinets, 2 mattresses & 1 sofa bed); kitchen & laundry (fridge, hob, hood, laundry baskets & household cleaning items in buckets) electronics (Panasonic Plasma TV, Asus desktop, Asus monitor) clothings (paid extra $90 for 3 clothing racks) Date of Move: Saturday 13 June, 8am Completion of Move: 3pm (7 hours!) Cost: $1628 (excluding deposit of S$150 for carton boxes) Rating: ==================================== We won't recommend CitiMap Movers Singapore after what happened at last Saturday move which took 7 hours (8am to 3pm) to complete plus the stress of dealing with rude, difficult, uncooperative and unprofessional movers. No team work. And too many smoke breaks. Citimap or Storage Movers? We are not sure if CitiMap Movers Singapore has sub-contracted out this job to SuperStorage Movers. First, we were to put $150 deposit for 150 carton boxes (which wasn't the case when we hired Citimap all these time), and were given a mixture of Citimap and SuperStorage Movers carton boxes. On the day of the move, the CitiMap Movers Singapore rep wore SuperStorage Movers polo shirt which added to our speculation. Where Is The Move Supervisor?! In the past, the move supervisor would introduced himself and discuss the move plan. For the past few moves, the supervisors were given the move plan, and we also pasted the move plan in the lift car so they could refer to these plan where to put the items. This time round, no one came to introduce himself as the supervisor. When I came out of the bedroom to the hall, it was obvious that the movers had been smoking in our apartment! The movers were obnoxious. They were commenting in Hokkien (thinking that we do not understand) and made many rude comments in Hokkien. "Don't know how to read labels" We have even printed labels to highlight which carton boxes are heavy, fragile or delicate which should not be stacked. When we reminded them, they retorted that they do not know how to read the labels, and that we should not teach them how to move. Rough Handling A few carton boxes were already showing signs of strain upon reaching our temporary location. 2 carton boxes gave way. I do not wish to speculate what is the condition of the 29 carton boxes of tableware, serve ware and glassware that are packed for storage to be moved in about 5 months' time. Not Prepared To Wrap Furniture The previous teams for our other moves were well prepared and wrap the items beyond our expectation with thick fabrics, recycled mattress covers, duvets, bubble wrap and cling wrap. This time, we are very disappointed with how our furniture were handled. This team of movers are not experienced and yet proud. They are ill prepared. Just as well we have a few spare mattress covers and duvets, and they used them to wrap our furniture for the move!! For our previous move, every piece of dining chair and furniture are well taken care of and properly wrapped. This time, the 6 chairs on wheels were not wrapped and they were rolled along the void decks! The bar stools were not wrapped either and placed on the walkway. Dining table, work desk, Oriental bedside cabinets, Ikea storage cabinets were not properly wrapped; corners were not protected. Same for fridge too. No Team Work If there is a supervisor, then he's not able to get his guys to work together - carton boxes were not stacked as marked, carton boxes haphazardly stacked. Throughout the day, we have to bear with terrible attitude of the movers. I was so stressed out by the behavior and attitude of the movers that I took a break in the car to cool myself down. Trolley Left Unattended At Lift Lobby When I got back from the car, I chanced upon a trolley of 6 carton boxes randomly stacked and a $700 ironing system left unattended to at the ground floor lift lobby! After that, we stationed ourselves at 3 checkpoints just to make sure our stuff were taken care of, and not to mention, bear with their rude comments in Hokkien that they thought we don't understand. Unprofessional The movers said that we are fussy and they have never come across such detailed labeling of carton boxes. It goes to show that this bunch of clowns have not handled big move or office move before. We are not movers by profession but have moved many times enough to know what to expect. For our 3rd major move, which was also handled by Citimap, the items were packed for 18 months storage and the move went on as planned; boxes stacked accordingly for the move in 18 months' time. Thus this move with 80% that are meant for 5 months storage is easy by comparison. However, Citimap has failed us this time. Updating Past Recommendation In the past, it has always been Kenny who arranged for our move and we have been singing their praises and recommending them. However, after what we have experienced, we are revisiting all the forum recommendations and updating them with the latest. Thus, I'm putting this down to remind ourselves why we won't be recommending Citimap in future.

I don't understand. Is the movers industry sooo competitive? When I was moving stuff from my previous flat to EBC Storage, I used Promise Movers. They are 'partner' with EBC and was recommended by them. The day the manager came to my house, he seemed friendly and started talking about his experiences in the industry to a point where it was becoming boastful. When I told him that the only other quote I was planning to get is from Shalom, he assured me that theirs is the cheapest and even tried to smear them indirectly. He made me sign up with them on-the-spot. However when Shalom's quote turned out actually cheaper by more than a hundred dollar, I asked him to reduce his. Not sure if it's for the reason, his attitude was not exactly bad, but he became even more reticent and evasive to some of my queries and requests later. Being a details and highly organised person, I'd stayed till 3am the day before the move, to label, organise and even numerised each box carefully. I'd told him specifically what I did and how they should be careful with esp those labeled "Fragile'. I don't think he actually listened as he started telling long stories (again) about his 'experiences' and how he's handled even more expensive items; serving 'high net worth clients'..etc I vividly remember the day he and his men came to my house. My gosh....it was like some Japanese soldier had just raided! Without asking, checking, any warnings, they 'got to work' immediately. They were so 'efficient' that more than half of the 30 odd boxes were literally swept up in minutes. Just imagine, even those labeled 'Fragile'. I saw them turning up few such boxes and it was like I could hear the crack in my heart! I got so mad and had to shout to get his attention to put a stop to it! He also showed displeasure although he didn't say it, when I said I was going to take a ride with them to the warehouse. Throughout the journey, he got to his stories again and unguarded, I only realised the sacarsam and snide remarks that he actually was making to me He said that his men are all locals, v experienced...been with him many years..etc. Yes, indeed they were 'so experienced' they were actually 'rough-handling' my stuffs. My marble coffee table was not even wrapped and left on the floor in the warehouse for months!.It was only brought to my attention, paded and polywrapped by Shalom movers when I hired them to move it out last month. I also saw his men 'thumping' and throwing my boxes instead of stacking them up according to the numbers I'd painstakingly labeled. okay never mind that, at one point one of them even threatened " you want space or you want us to pack nicely'? I was like 'what kind of threat is that'?! I merely replied nicely : " Bang, I want space and I want it packed nicely also!' When I moved my stuff out from the warehouse, I used Shalom - the only issue I had with Shalom was that they are rather rigid about 'moving dates'. There's charges for every date change. So you have to be very sure about your 'moving date' when you use them. But otherwise, two thumps up for Shalom Movers! Very professional, careful movers. You won't be disappointed! Look for Zack! And this time, they even took turns to squeeze behind the trucks in order for me to sit comfortably in front. Use Promise Movers at your own risk! Now, there are very obvious, badly scratches on the edge of my marble coffee table...sigh!