

lifeissimple
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Everything posted by lifeissimple
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Shopping from Taobao
lifeissimple replied to Emperorwendy's topic in RENOVATION IDEAS: Interior Design Themes, Space Planning
I think taobao lights don't have the safety mark (Singapore), therefore void home insurance. -
Shopping from Taobao
lifeissimple replied to Emperorwendy's topic in RENOVATION IDEAS: Interior Design Themes, Space Planning
for those lights, electrical stuff..please buy extra in case spoilt... -
Hi all, not sure which to choose. the pricing for both seems to be close too
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could be their staff? but glad that they called you. I understand from my friend that her ID was late for the appointment and she still received attitude problems from the ID. Currently, my friend is doing her house reno and she is requesting her ID to rectify her renovation works due to the poor workmanship. (fyi, haven't even finish renovation, already saw a lot of faults) But her ID gave a lot of excuses and giving bad attitude when talking to her. (absolook should really do independent checks from the sub-contractors and home owners about THEIR IDs. Their FINE SYSTEM should applies to those ID who are late when meeting sub-contractors and home owners as well. Only their time is valuable issit? Home owners took leave to meet them leh! ) I can feel my friend's unhappiness in her renovation when the whole design actually comes from her and her hubby from scratch. Her ID did not provide any ideas at all but yet gave such a bad attitude and by making it worst, he was late for the appointment. extraction from one of the 1* facebook remarks = . Absolook does have an inspector in place to check on the whole renovation process. The inspector played a very important role as he has the power to spot on defects and fine their respective contractors who did sloppy work. The inspector, Ben, has very sharp eyesight in spotting defects and was more customer-orientated than my id and the manager, Aaron. He was the one who speed up the whole touch-up process within 3 days as promised as it was dragging too long in the hands of our ID. Besides that, he listens to our issue with id and manager without been defensive and always set the right tone throughout our communication. Just for information, our whole renovation process took us about 3 months to finish off. So I asked my friend if she got an inspector checking the whole renovation process and she said no. So for those who engaged absolook now for renovation, should take note of this.
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I have to agree that every meet up to me is like a brand new meetup, repeating everything all over again. We have to show him the design we wanted and he just incorporate it in with no further suggestions. There isn't any new design ideas at all. A lot of excuses given to us from him, no explaintion on why we should choose the other one. If not, just ignore the question I asked and talk about others or just brush it through. Selective listening does not reflect good customer service at all!!!!! This really pissed us off. Seriously hope that their bosses is looking into this. I really hope my friend (renovating in process) and my Neighbours ( engaged them) are not suffering in pain.
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I heard from my friends ( they engaged Absolook as well), their pricing for electricians works can easily cost 5k plus and is much more expensive than others ID firm. Anyone who engage them, knows why? we are speaking to one of the ID now and he strongly discouraged if we going to engage outside for the electrician works and air con. ( engage them on both easily cost about 10k for a 4 room) Plus he kept forgetting on the stuff we told him, not sure if it is on purpose or really forgetful. (Both is equally bad, thou we know we cannot expect 100% perfect from him) but can really foresee his forgetfulness or act blur act dunno when comes to renovation, end up we might be paying more compare to what we receive. Thou he says whatever quoted now can be removed later after we collected our keys. But we believe it won't happen. (Happening to our friends now) We also noticed that he have very poor colour combination knowledge. The colours he advise are all different, from kitchen to bedrooms. -.-||| Rojak ah? Now, we are really unsure if we should engage him. Sigh!!! Absolook should really take note on the before and after services provided to customers.
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Need advice
lifeissimple replied to Luqe25's topic in Reno t-Blog Chat - HDB Resale Renovation & Interior Design
maybe talk to ID first? if doesnt work out, have to talk to boss right? how much have you pay? -
Need advice
lifeissimple replied to Luqe25's topic in Reno t-Blog Chat - HDB Resale Renovation & Interior Design
did you talk to the boss? -