I’m so sorry that you have bad experience with Country Concept, but I just want to add on my own experience as I feel that it will help a lot of other people to decide if they want to hire Country Concept or not :)
This is actually a late review but I see it as a confirmation of the quality of Field and Country Concept’s workmanship. I ordered a craft closet of sorts from Field almost 3 years ago, and recently contacted him again to do some touch ups and also changing of the wheels. (The wheels has stripped as it’s the nature of rubber.) However, what I am most delighted about Field’s professionalism is that even though the project has already ended after 3 years, he still made sure that the closet is up to standard, and asking me if I wanted anything to be fixed or adding more stuff like shelves etc. There was nothing to be fixed because everything worked perfectly for 3 years, despite constant abuse (I’m notorious for not taking good care of my stuff). I casually mentioned that I wanted more dowels to store more washi tapes, and Field immediately asked me to send him some photos, and arrived with a solution that was way better than I had anticipated. I wish I can add more photos or even videos regarding that, but if you’re interested in knowing more about this particular project, you can read about it here: https://dayre.me/doubleoxm/1CXbokKSRgThis craft closet is also something that Country Concept has attempted for the first time, and they made it wonderfully. I’ve heard a lot of horror stories about other carpenters having shoddy workmanship, and this made me realise how lucky I am to even be able to find Field as the very first carpenter I work with to get this work done.If I have to make another craft closet, I will definitely go to Country Concept again, no questions ask.