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ilai

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About ilai

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  1. Agreed. Hitachi brand not reliable & durable. I m having bad experience with hitachi refrigerator too. It was purchased from Harvey Norman. Problem was the freezer got frost and water after second day delivered. We contacted our sales lady and she helped escalated to hitachi. The technician came and used double sided tape and hair dryer to blow on the door gasket. Well, the frost problem resolved but I realized that this is temporary solution after 18 month, it is frosting again. I am regret that I didn’t insist go have 1 to 1 exchange or ask hitachi to change the door gasket since this fridge delivered next day and got such problem. Now, it is on year 2 warranty, labor charges are not cover, door gasket replacement are not cover as well. The labor & transport charges is $80-$120. ? I am regret to purchased hitachi brand, attracted by its nice model look but it is not reliable at all. My mum fridge used for 10 years also not such problem.
  2. I m having bad experience with hitachi refrigerator too. It was purchased from Harvey Norman. Problem was the freezer got frost and water after second day delivered. We contacted our sales lady and she helped escalated to hitachi. The technician came and used double sided tape and hair dryer to blow on the door gasket. Well, the frost problem resolved but I realized that this is temporary solution after 18 month, it is frosting again. I am regret that I didn’t insist go have 1 to 1 exchange or ask hitachi to change the door gasket since this fridge delivered next day and got such problem. Now, it is on year 2 warranty, labor charges are not cover, door gasket replacement are not cover as well. The labor & transport charges is $80-$120. ? I am regret to purchased hitachi brand, attracted by its nice model look but it is not reliable at all. My mum fridge used for 10 years also not such problem.
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