Anyone.. anybody...

My renovation ended just 2wks b4 CNY. 2 Days ago, my hubby found out that 2 of our WC have cracked line at the bottom. We dun know whether is the quality of the WC or during installation the plumber accidentally crack it ( Didn't see any crack lines when I check them immediately)???

I checked with the Supplier plumber, he said the previous plumber who did the job put too much cement on it and when the cement dried up and contract, then causes the WC's bottom to crack too.

Any ppl can advise me!

No matter wat.. I will still have to change for the safely for my young ones.

Anyone.. anybody...

My renovation ended just 2wks b4 CNY. 2 Days ago, my hubby found out that 2 of our WC have cracked line at the bottom. We dun know whether is the quality of the WC or during installation the plumber accidentally crack it ( Didn't see any crack lines when I check them immediately)???

I checked with the Supplier plumber, he said the previous plumber who did the job put too much cement on it and when the cement dried up and contract, then causes the WC's bottom to crack too.

Any ppl can advise me!

No matter wat.. I will still have to change for the safely for my young ones.

What brand is your WC bowl?

It is quite possible the plumber may have over-tightened the bolt/nut(s) that connect the toilet bowl to the floor during installation.

If your renovation was handled by an ID, then seek recourse from the ID. He may be able to get the plumber to come to some settlement with you. Otherwise the ID must bear some responsibility. In my case, I ensure my ID accepts responsibility for a period of 3-months after the handover of the renovated flat e.g. kitchen floor waterproofing, flaking paint, current leakage in oven, air-con, etc. Any problem due to poor workmanship will usually surface within 3 months.

The sanitary ware supplier rarely accepts responsibility once the buyer has acknowledged and signed for receipt of the goods. The supplier in fact made this clear to me when I asked about warranty terms. He said the only warranty is to make good any defective goods on delivery; hence the buyer must doubly check there are no cracks (or signs of cracks) on the sanitary ware before accepting delivery.

In fact, cracks on sanitary products are encountered so frequently due to poor handling and installation that mfrs usually warn against over-tightening of bolts in the leaflet that comes with the product.

BTW, if you should decide to replace and/or install another toilet bowl, suggest you make the (new) plumber accept responsibility for any breakage, etc of the bowl for 'x' months after the installation. What that 'x' is depends on the negotiation between you and the plumber.

Hope this helps.