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ctwong

Avoid a Daikin Airconditioner at all cost!!!

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My condo had a Daikin airconditioner and I had called them in to check the compressor which was under their 5 year warranty.  After verifying that my compressor was still under warranty and defective, I was shocked when they wanted to slap me with a $80 warranty verification charge and $524 labour charge just to replace their faulty compressor. When I called up their service centre, they agreed not to charge the $80 charge but still insisted on the $524 labour charge for replacing their fault compressor. This is ridiculous. Such excessive labour charges !!! They should stand by their products and replace defective products at minimal costs to their end-buyers. I might as well buy a new single split with such a high labour fee slapped on me.  I refused to pay and am exploring other options. I hope this is a warning to all consumers to avoid Daikin. No wonder they call themselves the 'World's No.1 airconditioning company". With such high labour charges, they are definitely No.1 in terms of cost of repairs !!!!

Edited by ctwong
 

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