The Great Migration

[MHB 3]

hello! where did you get the retro tv?

Hello! I got the TV from Amazon. The brand is seiki.

[bianzi 52]

Hello, is there any warranty if we buy from insani?

Mine took more than 2.5 weeks before they inform me that they are shipping the items over despite the items are in stock. After that, it only took like 0.5 weeks for it to arrive at my doorstep.

[MHB 3]

Hello, is there any warranty if we buy from insani?

I think so but how do you claim for your warranty since the company is in Germany and you might have to pay for the shipping cost.

if you are referring to shipping, i think DHL covers only to a certain percentage of the purchase value. If you are referring to the coverage for faulty item, then might be more tricky but this is the risk of buying online.

At least the company refund me my purchase after a long ding dong-ing when i didnt receive my items...

[bianzi 52]

Hi I just emailed them asking for after sales warranty for the grohe items. They told me to check with the manufacturer myself! Such an unfriendly reply.

I think so but how do you claim for your warranty since the company is in Germany and you might have to pay for the shipping cost.

if you are referring to shipping, i think DHL covers only to a certain percentage of the purchase value. If you are referring to the coverage for faulty item, then might be more tricky but this is the risk of buying online.

At least the company refund me my purchase after a long ding dong-ing when i didnt receive my items...

[MHB 3]

Hi I just emailed them asking for after sales warranty for the grohe items. They told me to check with the manufacturer myself! Such an unfriendly reply.

Yah... So you can understand how I feel when I am chasing for my undelivered items... The frustration and anxiety...