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Hi, I asking on my colleague behalf if anyone heard of homeway located at choo chiat... He mentioned the deals comes with alot freebies... I think is too gd to be true, so like to hear comments here...

Anyone any comment?

 

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Join 46,923 satisfied homeowners who used renotalk quotation service to find interior designers. Get an estimated quotation

I just went yesterday. Here us my feedback.

-When I arrive at the shop, a few of the ID guys were smoking with their kakis in the shop and relaxing one corner; v unprofessional. How can they smoke in the shop????

- Talk to one of them, a Malay guy wearing specs and a hat. His com skills very lousy but the worst things is almost half of my request or questions I ask him, he can't even answer or give a satisfying answer. Eg, the package comes with free 10 feet granite top for kitchen, so naturally I wanna know how much kitchen space will I need or top up. I request him to measure it frm the scale dwg that I've brought for him. He don't even know! Then I ask him how do you measure and give costing to client? He don't know!!! What kind if ID is this???? A very basic thing like this also don't know?

- From my observation, their Design and those they publish in their magazine are so so or even very outdated design. They can't even suggest good ideas for my interior. In the end I was the o e giving input and explanjng to them about certain details. It's as if I'm serving them!

- After a few questions to probe his intelligence, he could not take it and answer them and pass me to another more senior guy. He left the shop and smoke outside while chit chatting with his kakis. Again, professionalism?

- The new more senior guy was arrogant and served me rudely. He was slightly more intelligent that the 1st but could still not understand why I wanna request certain stuff. Probably due to their old design taste I guess. Gosh, if your potential client request to do something, you say okay or try to find out. Not argue with them and said it cannot be done. Shows they won't go the extra mile for you.

- I still tried to keep calm and ask him when he can give me the quotation. (I was rushing to leave, as my wife was so piss off that she stormed out of the shop minutes ago.)

The guy told me "now I can give". So I have to repeat all that I want again to him and he start punching numbers to calculate cost but he did not even do any measurement in my plan to determine dimensions. Again, professionalism? - He came out with a ridiculously low quote, but of course I did not believe him as he did a very "rough" calculation.

My advise is, unless you want lousy, unprofessional service with attitude with super outdated designs with outdated or no ideas...... DON'T GO! Don't even bother to ask for quotation, wasting your time. Unless you guys want to see how lousy their knowledge of ID is.

 

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Btw to be clear, this is the Homeway at Joo Chiat (ground floor)

And after the "junior" guy cannot handle me, the senior guy's card states he's from lifestyle i.D.

Is Homeway and lifestyle i.D from same company?

 

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Ya, they are from Joo Chiat... I believe the ID could be freelancing for a few company...

Guess I will not advise my colleague to take up homeway... Doesnt sound gd base on what u say...

Btw to be clear, this is the Homeway at Joo Chiat (ground floor)

And after the "junior" guy cannot handle me, the senior guy's card states he's from lifestyle i.D.

Is Homeway and lifestyle i.D from same company?

 

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Signed up with them recently after getting quotes from about 5 other companies. They gave the cheapest quote compared to the rest. Renovation just started last friday. So far so good.

 

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Hi all,

I'm about to sign with them, the one at joo chiat any other comments?

I just have have 2nd thoughts as something tells me they seem to be unprofessional and seem to be all talk only. Would appreciate any help

 

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On 3/14/2012 at 6:08 PM, surfcast said:

Signed up with them recently after getting quotes from about 5 other companies. They gave the cheapest quote compared to the rest. Renovation just started last friday. So far so good.

 

On 3/3/2012 at 9:28 PM, ne0matr1x said:

I just went yesterday. Here us my feedback.

-When I arrive at the shop, a few of the ID guys were smoking with their kakis in the shop and relaxing one corner; v unprofessional. How can they smoke in the shop????

- Talk to one of them, a Malay guy wearing specs and a hat. His com skills very lousy but the worst things is almost half of my request or questions I ask him, he can't even answer or give a satisfying answer. Eg, the package comes with free 10 feet granite top for kitchen, so naturally I wanna know how much kitchen space will I need or top up. I request him to measure it frm the scale dwg that I've brought for him. He don't even know! Then I ask him how do you measure and give costing to client? He don't know!!! What kind if ID is this???? A very basic thing like this also don't know?

- From my observation, their Design and those they publish in their magazine are so so or even very outdated design. They can't even suggest good ideas for my interior. In the end I was the o e giving input and explanjng to them about certain details. It's as if I'm serving them!

- After a few questions to probe his intelligence, he could not take it and answer them and pass me to another more senior guy. He left the shop and smoke outside while chit chatting with his kakis. Again, professionalism?

- The new more senior guy was arrogant and served me rudely. He was slightly more intelligent that the 1st but could still not understand why I wanna request certain stuff. Probably due to their old design taste I guess. Gosh, if your potential client request to do something, you say okay or try to find out. Not argue with them and said it cannot be done. Shows they won't go the extra mile for you.

- I still tried to keep calm and ask him when he can give me the quotation. (I was rushing to leave, as my wife was so piss off that she stormed out of the shop minutes ago.)

The guy told me "now I can give". So I have to repeat all that I want again to him and he start punching numbers to calculate cost but he did not even do any measurement in my plan to determine dimensions. Again, professionalism? - He came out with a ridiculously low quote, but of course I did not believe him as he did a very "rough" calculation.

My advise is, unless you want lousy, unprofessional service with attitude with super outdated designs with outdated or no ideas...... DON'T GO! Don't even bother to ask for quotation, wasting your time. Unless you guys want to see how lousy their knowledge of ID is.

Yours scenario almost same experience as mine. He like customers to address him as Max and find out why as he preferred glamourous name. Well, given out my ideas what should the ID be doing for my floorplan: my proposal. Told this ID to caution that my proposal shouldn't tag with standard package or kitchen cabinet package. Tried query per square foot run for solid top, granite, quartz or ceaserstone could visualize the pricetag differences which their priced at the premium as compared to handful of other IDs or reno company I've visited. 

True, this outlet they really marked up that compliments hidden costs. Later part of the visit, he attempt me to bribe him by giving him coffee and malay kueh if I am agreed with his quotation, he promised to give special offer such for example constructing a vanity cabinet in my toilet F.O.C. which I strongly refused.

So, before I just walk-off after proposed rough quotation been made known, I did argue why he priced it at premium which way beyond my proposed budget and how much bank loan am I eligible up to maximum loan I should get and how am I going to top up the remaining amount that he quoted higher?

Edited by andye2SG
 

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