Just to recount a recent episode with Novena furniture.

I purchased their 3-seater sofa recently and asked for delivery 2 months later as my house was still under renovation. I purchased the set for two main reasons: 1. Seat was firm with good springs 2. leather cover with only a stripe of fabric in front.

When the 3-seater sofa was delivered two months later, I discovered the design was slightly modified. First, the fabric part has increased in proportion relative to the leather part. The entire back was fabric and there are more stripes on the sides. Second, the seat was not as stiff as the one we saw in their showroom at Marina.

I called them up and told them it is not the same as the one I saw. Even before asking what was different, the salesman seemed to have read my mind and insisted (over the phone) that they were identical!

I went to their showroom one day later and discovered the sofa set has long been removed. Therefore I couldn't make any comparison. The salesman seemed cocky and even chided that I should have taken photos in the first place!

This post is to warn you guys out there to always take photos (or videos) of whatever furniture you are purchasing. However, even that is not foolproof! How do you measure firmness of a sofa?

In conclusion, what you see in the showroom could be very different from what you will eventually receive!

Edited November 22, 201312 yr by AppleStudio

sad to say not all furniture shops allowed you to take pictures

Hi to all people looking for furnitures, there will be a furniture fair at expo hall 6 (Interior and Living Asia 2013), from the 21st - 29st dec 2013. There will be many furniture brands that will take part in this fair, and Renotalk will also be holding its booth at the fair (A9a) (Free gifts, lucky draw, interesting kitchen products for sale)!

If you are looking for furnitures, why not come down and take a look since the brands may also be holding their promotions in this fair and there are plenty of brands to choose from?

Renotalk looks forward in seeing you there!

We had same experience with our couch from Novena furniture ..... also a three seater, and L-shape design. I warned before in another post, do not buy!

Novena, Castilla, White Collection, Barang Barang and Natural Living is all the same company.

I've been so several Novena outlets, but they doesn't give me any good feeling so... decided not to take from them.

I'm glad that I make the right decision.

Just to recount a recent episode with Novena furniture.

I purchased their 3-seater sofa recently and asked for delivery 2 months later as my house was still under renovation. I purchased the set for two main reasons: 1. Seat was firm with good springs 2. leather cover with only a stripe of fabric in front.

...

How come you go so many shop and u don't like, who do u like?

Novena, Castilla, White Collection, Barang Barang and Natural Living is all the same company.

How do we find out if they are all the same company? Gosh buying furnitures should be an exciting experience but I had no idea this could happen. Why do such companies exist?!?!

How do we find out if they are all the same company? Gosh buying furnitures should be an exciting experience but I had no idea this could happen. Why do such companies exist?!?!

This adds to the excitement of shopping, you don't even know if are getting what you ordered