ayazumi 0 Report post Posted April 27, 2012 I also got a call from Ikea CRM. I emailed them about the rust on cutlery and utensils. They offered to change but I declined because it's a hassle to go down change. The staff said there is no similar complaint so far. Otherwise they would have taken QC action. I told him I saw complaints on forums and suggested that people may not want to take the trouble to complain.I agree. People may feel that it's cheap stuff, if rusty, then throw away. What for go to IKEA for exchange and trouble ownself? It's quite far to travel to IKEA Share this post Link to post Share on other sites
NeoBY 1 Report post Posted April 27, 2012 So good! I didn't know can exchange. Thanks for informing about the light issue. Luckily we did not buy that light.yeap, can change. you can choose to change that piece only or the whole pack. Unfortunately, it was after no reply from the customer service email that I got a contact of mine to give the email of the person in charge then they contacted me. But I suppose you can just go down to exchange. Just bring the receipt. Share this post Link to post Share on other sites
getzski 1 Report post Posted April 27, 2012 I agree. People may feel that it's cheap stuff, if rusty, then throw away. What for go to IKEA for exchange and trouble ownself? It's quite far to travel to IKEAya...i threw them away after a week. go to the exchange corner still need to q and wait. easily will spend 1/2 - 1hr just to exchange a piece of crap that will rust again. Share this post Link to post Share on other sites
May_dream1 14 Report post Posted April 27, 2012 ya...i threw them away after a week. go to the exchange corner still need to q and wait. easily will spend 1/2 - 1hr just to exchange a piece of crap that will rust again.so i guess don't buy from them. Share this post Link to post Share on other sites
getzski 1 Report post Posted April 27, 2012 so i guess don't buy from them.even time i go ikea, and see people picking up those useless pans, i feel like going up to them and say pls don't buy.....hahaha. Share this post Link to post Share on other sites
NeoBY 1 Report post Posted April 27, 2012 ya...i threw them away after a week. go to the exchange corner still need to q and wait. easily will spend 1/2 - 1hr just to exchange a piece of crap that will rust again.Hahaha...I think I will go straight to the crm Share this post Link to post Share on other sites
getzski 1 Report post Posted April 27, 2012 Hahaha...I think I will go straight to the crmwah...you got Guan-Xi..... Share this post Link to post Share on other sites
yeese 0 Report post Posted April 27, 2012 I agree. People may feel that it's cheap stuff, if rusty, then throw away. What for go to IKEA for exchange and trouble ownself? It's quite far to travel to IKEAI am staying 2 minutes from Ikea Although I didn't buy anything from them, hehe... Share this post Link to post Share on other sites
NeoBY 1 Report post Posted April 28, 2012 wah...you got Guan-Xi.....No lah. I think have to find correct person then can work. Share this post Link to post Share on other sites
Hoo8899 0 Report post Posted April 28, 2012 I also got a call from Ikea CRM. I emailed them about the rust on cutlery and utensils. They offered to change but I declined because it's a hassle to go down change. The staff said there is no similar complaint so far. Otherwise they would have taken QC action. I told him I saw complaints on forums and suggested that people may not want to take the trouble to complain.Hurr! I thought of buying the utensils from Ikea also leh Share this post Link to post Share on other sites
Hoo8899 0 Report post Posted April 28, 2012 even time i go ikea, and see people picking up those useless pans, i feel like going up to them and say pls don't buy.....hahaha.OMG, we bought before, $3.90, used till know still ok, but when upgrade to new house, new kitchen, my wife insisted a ceramic wok which cost $100 plus.. Share this post Link to post Share on other sites
rayfox 0 Report post Posted April 28, 2012 got a item that cost like 80 sg from taobao and the 3rd agent that is suppose to be cheap and reliable in sg charge me like 60 over sg cuz they don't calculate the weight but the size of the item so basically they not trying to earn from the 10 precent charge of your item but from the courier and they are bascially courier company so even if your birdfeeder is like 1kg but come with a big box you will be charge a lot from the box , lesson learnt never buy from taobao from sg cuz u never know how much u need to paid for the shipping until the item arrive , so is bettre to buy from ebay Dear all,Planning to get automated feeder with timer from Taobao. Who is the cheapest yet reliable 3rd party agent? Thanks! Share this post Link to post Share on other sites
NeoBY 1 Report post Posted April 28, 2012 Hurr! I thought of buying the utensils from Ikea also leh Hahaha.....then don't buy lah. Share this post Link to post Share on other sites
May_dream1 14 Report post Posted April 28, 2012 OMG, we bought before, $3.90, used till know still ok, but when upgrade to new house, new kitchen, my wife insisted a ceramic wok which cost $100 plus.. Ceramic wok very good!! Definitely worth buying.... Share this post Link to post Share on other sites
chocoholic84 0 Report post Posted April 28, 2012 We bought so many things from ikea since both of us kinda like their look but having seen the many reviews abt their pots, cutlery .. we decided against buying them ! Tempting though , the colours are nice ! Share this post Link to post Share on other sites
