I submit my application on the 8th June, 10th June i fax in my document. Up till today, the status is still "We have received your application and is in the process of processing your application. HDB will inform you of the results"

I am angry. Today is 23rd. I signed an OTP on the 21st June, bluff the woman i signed on 14th so she will rush it out. Cos she is the officer in charge, and she says de documents have not reached her. So where exactly is my document? She say check n get back to me. up till now 2hours. no news. Called her office, no one answers the phone? Irresponsible!!

Anyone got any idea what I can do?

Thanks in advance. Abit impatient cos i m afraid my deposit will be forfeited.

Why don't you re-fax and call up to make sure they receive. Based on experience, they can approve your HLE in a very short space of time if necessary for a straightforward case.

ya. i finally manage to call thru n re-fax. ask her to go n collect the documents from the fax machine n call me back once she gets them. hopefully it'll be faster this way =)

FYI

Credit department contact

Customer Service Line 6490-3950 (from 8.30 am to 5.30 pm)

Email : HDBCredit@hdb.gov.sg

FYI

Credit department contact

Customer Service Line 6490-3950 (from 8.30 am to 5.30 pm)

Email : HDBCredit@hdb.gov.sg

thanx junxian. i have got past credit department n spoke to the officer in charge of my case. she say she nv receive de document. so i ask her stand by de fax machine n wait for me to re-fax if there'll take faster than finding where the document went to.

she have also called me back n say she have process my document n pass on to her higher mgmt to process. most likely by today or tml, she shuld be able to mail out the documents.

thanx junxian. i have got past credit department n spoke to the officer in charge of my case. she say she nv receive de document. so i ask her stand by de fax machine n wait for me to re-fax if there'll take faster than finding where the document went to.

she have also called me back n say she have process my document n pass on to her higher mgmt to process. most likely by today or tml, she shuld be able to mail out the documents.

no problem .. glad that things got better, just like my HLE too, need to keep calling if not my status remain unchanged.

no problem .. glad that things got better, just like my HLE too, need to keep calling if not my status remain unchanged.

yeah. finally c my status change from process to approved. =)

gonna wait for 2 days for them to send out to me!

Enjoy ~~

Hi, may i know how long the HLE is valid for ?

3 good months ... for mine it was extended 1 more months cause my ROM date is slightly later than the HLE expiry date.

Junxian, thanks for yr prompt reply.

What if the HLE expired and I still can't find my ideal house, can I re-apply for the HLE letter ?

Yes you can reapply for the HLE again.

My HLE expired the first time, I had to reapply on the date of expiry to continue the validity of the HLE which my hubby and I were entitled to for another 3 months. You need to have the expired HLE letter, your payslips, CPF contribution list & a latest letter from your company to verify your current employment with your company & the salary you're paid should the HDB officer ask for it. Just make sure you have relevant documents with you since the officer attending to you might not be the same officer attending to you previously. For me, I had to have copies of whatever's relevant so that my hubby & I qualify for the same loan stated in the previous HLE.

HDB will not reapply the HLE for you even if its a few days close to expiry date, it only can be reapplied on the date of expiry of the first HLE letter itself. So take note of that.

Junxian, thanks for yr prompt reply.

What if the HLE expired and I still can't find my ideal house, can I re-apply for the HLE letter ?

Edited June 23, 200818 yr by BunBun

lets say .. if me and husband still having the same amount of salary .. will the amount we get for HLE change on the 2nd time we apply?

nope. same.

but not advise to use the max loan limit ... which will means you will need to top up cash every month apart from wiping monthly CPF OA contribution.

Oh..so in the HLE letter, it will indicate the loan amount that u can loan from

HDB ? If yes, how do they determine the loan amount ? Is it by the document (eg.

Payslips, CPF statement) u submitted ?

Sorry..1st time applying flat on my own so a bit confused on this HLE thingy..i remember

i only submitted my letter of employment to my agent when i applied flat with my siblings

8 years ago..didnt get to see the HLE letter at that time.

Edited June 24, 200818 yr by cookiez